FREQUENTLY ASKED QUESTIONS

NO SOUND

1. Do you connect to an amplifier like home audio receiver or pa system.this is a dynamic microphone, must need a device with amp to boost the sound level and output to the spaeker.

2. Both mic can't get sound or only one mic?

3. on G920/G540，when mics are on, does the LCD screen on the receiver show MUTE or Blue AF BAR on the botton when voice talk via mic.

Reason1: the mic jump to other channel, like from Channel A to B, so both mics are on channel B, one mic no sound

Solution: jump back to original channel

Press Power button---- Power off
Press+Hold"Power" button --- Switch channel

the mic will auto-paried with receiver

Reason2: the mic lost connection with the receiver, which normally happen when the mic channel switch from A to B or B to A

one mic no sound

Solution: Force mic pair with the receiver and reactive auto-pair function.

Press "Power" button---- Power off
Press+Hold"Power" +"SET"button Until the mic screen show ----

the mic will auto-paried with receiver

SIGNAL DROP CUT IN AND OUT

Now due to new FCC rules, a lot of device work in 500/900-920MHz,so might get interference.
1. Does it happen episodic or persistent？
2. Replace the antenna with good side one, does the issue go away(G540)
3. change the frequency channel, at least 5 units, does the issue go away.

HOW DO I CONNECT THIS MIC TO TV?

if you want to set up home karaoke, pls check that
1 you have home audio system, including home auio receiver and speaker
2 the TV is new model have optional output, or old model have RCA outpout
you will need 2 device to help to set up
Digital to analog converter : converter the TV signal to analog signal. so the mixer could identify
Mixer : mix the TV music and mic voice
Why need a mixer?
Because most of the home audio receiver only could receive one audio signal
But if the home audio receiver have MIC 1/4 input jack, then you don't need a mixer

CAN WE SET UP WITH RACK MOUNT?

yes, G540 could install with rack mount

G920 uses a fixed antenna, so might not be a good way to install it on the rack.

WHAT ARE THE PAYMENT OPTIONS?

Now, we only sell on amazon.com
pls be noticed: sold by Gudetech
https://www.amazon.com/s?me=A18TE7XHVVE9AG&marketplaceID=ATVPDKIKX0DER

WHAT IS YOUR RETURN POLICY?

All the products follow 30 days money-back policy.

HOW DO I CONNECT THIS MIC TO TV?

if you want to set up home karaoke, pls check that

1 you have home audio system, including home auio receiver and speaker

2 the TV is new model have optional output, or old model have RCA outpout

you will need 2 device to help to set up

Digital to analog converter : converter the TV signal to analog signal. so the mixer could identify

Mixer : mix the TV music and mic voice

Why need a mixer?

Because most of the home audio receiver only could receive one audio signal

But if the home audio receiver have MIC 1/4 input jack, then you don't need a mixer

Steps:

1 Disconnect TV and Audio Recelver with HDMI cable.

!Or the receiver only receiver TVsound without mic sound

2 Connect TV to mixer with Digital to Analog converter 

Use cable: optional cable, RCA* to RCA*2 or RCA*z to 1/4*2 cable

3 Connect Mic system to Mixer

Use cable: XLR *4,1/4 audio cable

4 Connect Mixer to Audio Receiver 

Use cable: RCA*2 to RCA*2,or 1/4*2 to RCA*2 cable s

5 Connect TV stick directly to TV with HDMI, DO NOT CONNECT TO Audio Receiver.

DONE!